Consular Section
AMERICAN
CITIZEN
SERVICES

The Great Seal

CITIZEN
REGISTRATION

Address: Corner Independence & United Nations Ave.
Telephone:+(260)-1-250-955 | Telephone after hours: +(260)-1-252-234
Fax: +(260)-1-252-225

E-mail: ConsularLusaka@state.gov

| Hours | Citizen Services | Embassy Homepage | Consular Homepage 
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Consular Section Hours
Services Day Time
American citizen services Monday - Thursday
Friday
9:00hrs - 15:00 hrs
8:00hrs - 12:00hrs

Please note that the American Embassy offices are closed on holidays.


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AMERICAN CITIZEN SERVICES

Services for Americans living in Zambia include the following:

Passport replacement
In the event that a passport is lost or stolen, or if a new passport is needed, a consul can issue a replacement passport. If you believe your passport has been stolen, first report the theft to the local police and get a police report. Click here for more information on renewing your U.S.passport.

Assistance in finding medical help
If you become sick or hurt, you can contact a consular officer for a list of local doctors,dentists, and medical specialists. If you are injured or become seriously ill, a consul will help you find medical assistance and, at your request, inform your family or friends.

Assistance in getting funds
Should you lose all your money and other financial resources, consular officers can help you contact your family, bank, or employer to arrange for them to send you money.

Help in an emergency
In the event that your family needs to reach you because of an emergency at home or because they are worried about your welfare, they should call the State Department's Citizens Emergency Center at (202) 647-5225. The State Department will relay the message to consular officers in the country in which you are traveling. Consular officers will try to locate you, pass on urgent messages, and, consistent with the Privacy Act, report back to your family.

For Americans in Zambia, Consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week. They can be reached at (260)-1-250-955 (during business hours) or (260)-1-252-305 (after hours).

Visit in jail
If you are arrested, you should ask the authorities to notify a U.S. Consul. Consuls cannot get you out of jail. You are in a foreign country and are subject to its laws. However, Consuls can work to protect your legitimate interests and ensure that you are not discriminated against. They can provide a list of local attorneys, visit you, and contact your family and friends.

Making arrangements after the death of an American citizen
When an American dies abroad, a consular officer notifies the American's family and informs them about options and costs for disposition of re- mains. Costs for preparing and returning a body to the U.S. may be high and must be paid by the family.

Notarization
Notarization services can be provided for a fee of $10.

The consular section can also:

- document your child's U.S.citizenship (click here)
- distribute federal benefit payments
- handle personal estates of deceased U.S. citizens
- assist with absentee voting and Selective Service registration
- provide U.S. tax forms
- help you obtain an immigrant visa for your spouse (click here )
- provide the latest Consular Information Sheet on Zambia (click here)
Consular officers cannot act as travel agents, banks, lawyers, investigators, or law enforcement officers. Please do not expect them to find you employment, get you residence or driving permits, act as interpreters, search for missing luggage, or settle disputes with hotel managers. They can, however, tell you how to get help on these and other matters.
 
In order to allow the consular section to better help and serve you, please register with the Embassy as soon as you arrive in the country.

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Please note that the American Embassy offices are closed on holidays.


This site is produced and maintained by the Mission Home Page Team.
Links to other Internet sites should not be construed as an endorsement of the views contained therein.
For more information or comments, please contact Dehab Ghebreab, Director of the American Center, on
Tel: (260)-1-227993/4 ; Fax:  (260)-1-226523 ; E-Mail: embpas@zamnet.zm
All visa queries sent by e-mail should be directed to ConsularLusaka@state.gov
--- * Privacy Notice * ---